22nd July 2022

Staff News - July 2022

From promotions, 70th birthday celebrations and 20 years of service, our incredible Imperial team continue to shine. From wake up calls by our reception team, award-winning dining by our Chefs to impeccable customer service by our Front of house team, the team are what makes the hotel tick. We’re bringing you all the latest staff news from the first half of 2022 so you can stay up to date.

From apprenticeship to promotion, receptionist Kerry is a shining star of the Imperial Hotel! Having recently completed her Level 2 Hospitality Member NVQ with Brend Academy, in partnership with HIT Training, and gaining a distinction, Kerry is earning and learning on the job gaining valuable hospitality skills, which in turn has led to a recent promotion to Senior Receptionist! 

Huge birthday wishes are in order for Housekeeper Pam who recently celebrated her 70th birthday. 

Many of you will know Lucy, who has worked her way up through our wonderful reception team over the past few years.Lucy has spent the last 3 months working hard across all other departments, gaining valuable experience in our restaurant, bar, housekeeping and back of house areas, adding to her already fantastic knowledge and is now ready to put her training and experience to good use, joining our Management team as a Junior Assistant Manager.

In March, we celebrated our wonderful Personnel, Health & Safety Manager Lousia’s 20 year service award. Louisa started as a Waitress back in 2002, where she then progressed to our Reception team before taking on her current role. Louisa is a key asset to the hotel and is known for infectious smile and caring nature. 

Another recent promotion includes our newest Assistant Manager David, who joined the Imperial team in 2019 as a Front of House Assistant and has shown exceptional attention to detail and is always willing to go that extra mile. 

Want to read more staff news from across Brend Hotels? Read our latest Brend Hotels Staff News here.